Turbotax review glitch12/21/2023 ![]() ![]() Other notifications-Get emails about refunds, filings, payments, account adjustments, etc. To receive a notification when your refund is issued and other electronic communications about your income tax refund, select both options.īills and Related Notices-Get emails about your bills. Choose the Electronic notification options you want to receive email about.Select Preferences, then select Electronic communications from the expanded menu.ĭropdown "Preferences" displays available options: Electronic communications, Edit personal information, Delete my account and Lock my account permanently.Select your name in the upper-right corner of your Account Summary homepage.Once you've logged in to your Online Services account: To ensure that you receive future communications in the Message Center of your Online Services Account Summary homepage, create your account now, before filing your next return. The best way to communicate with the Tax Department about your return is to open an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications. Request electronic communications from the department We process responses in the order we receive them. If you responded to a letter about an adjusted refund, it may take several months to process your response it takes more time to review a complicated return or one that has missing or inaccurate information. If you received a letter other than an account adjustment notice (Form DTF-160 or Form DTF-161), see Respond to a letter requesting additional information to learn what to include in your response. Note: If you received Form DTF-32, Notice to Owner of an Uncashed Check, you cannot respond online see Lost, stolen, destroyed, and uncashed checks. If you are entitled to an additional refund amount, we will issue you a separate check for that amount. glitch resulted in some users of lntuit's TurboTax being charged twice for. Send us any documents that support your claim. ILLUSTRATION EV MICHAEL KLEIN Second Looks LIVING WITH THE PRODUCTS WE REVIEW.Follow the mailing instructions on your adjustment notice.(You can find the form number in the bottom left-hand corner of your letter.) From the drop-down menu, select the form number of your letter.I talked to an expert two days ago and he was stumped as well. TurboTax is saying standardized deduction, 12,250, when it should be 10k (max on taxes) plus mortgage interest, 7.3k, for a total of 17.3k. On the first screen, under the Notice type section, select the option I received a notice about my refund. In the desktop version of the 2022 TurboTax Deluxe it is not calculating the itemized deductions correctly.Select Respond to department notice from the expanded menu.Select the ≡ Services menu in the upper left-hand corner of your Account Summary homepage. ![]() Log in to (or create) your Online Services account.Hint: You can use your smartphone to take and share a clear and legible picture. Make digital copies of your documents.Gather the documents that support your claim.If you received an adjustment notice, you can respond online or by mail with supporting documentation. ![]()
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